Improving Access to Psychological Therapies (IAPT) Programme

Our Roots Talking Therapies Service

Our Roots Talking Therapies is delivered in partnership with The Living Well Consortium, working for Birmingham and Solihull Clinical Commissioning Groups and Forward Thinking Birmingham to improve the Mental Wellbeing of Birmingham. This is part of the Improving Access to Psychological Therapies (IAPT) programme. In 2018/2019, we supported 2500 people in Birmingham aged 14 years and over including adults and senior citizens  in receiving a range of specialist psychological wellbeing and counselling support.

You talk to someone about

•    Your moods
•    Recent or past emotional distress
•    Barriers to employment or staying at work 
•    Medically Unexplained symptoms.
Everyone goes through some sort of life dilemma. We believe everyone has Roots that they can use to maintain their WELLBEING. We help and stimulate our clients into being well by understanding their psychological and emotional Roots through self-discovery to psychological recovery. We specialise in dealing with depression, anxiety, anger management, couples counselling and other common mental health problems. We achieve this within a model of communal or individual motivation. We also have "well-being communities” where people work together to influence each other's well-being.
Our approaches and interventions:

- Group activities                                  - Couples counselling
- Guided self-help                                - Dance and Music Therapy
- Wellbeing workshops                        - Telephone Counselling and support
- Reading for Wellbeing                      - Cognitive Behavioural Therapy (CBT)
- Group learning and peer-support    - One-to-one counselling and psychotherapy


•    Universities such as University of Birmingham, Coventry University and Staffordshire University to accommodate IAPT Students placements
•    Job Centre Plus to support employment and psychological wellbeing
•    Schools to support students in their psychological wellbeing and counselling
•    Health Education England sponsoring IAPT students’ placement.


We are delivering Long-Term Conditions through the Living Well Consortium. This project will increase the numbers of clients Our Roots see. Due to some of the engagements and future developments we are currently developing and upgrading our systems to have capacity to work harmoniously with big players in the game. Our Team is currently working hard to bring us to speed to be able to collaborate smoothly with other stakeholders and be able to share information and processes with ease.


We support IAPT students; Psychological Wellbeing Practitioners and Cognitive Behavioural Therapists and other High Intensity therapists. We take pride in our ability to retain our most valued staff, we have very experienced members of staff in both Counselling and Cognitive Behaviour therapy. All the students we have trained have opted to stay with us after completing their studies. We value and endeavour to be a listening organisation caring for the wellbeing of our clients, members and employees.  We have a robust Wellbeing Policy that makes sure our staff's after. wellbeing, feelings are looked after and way of work is maximised.


We have a pool of 5 IAPT qualified and accredited supervisors who conduct clinical skills and case management for therapists and IAPT students. We are also able to support other organisations in their supervisory needs through service level agreements/arrangements.


The Improving Access to Psychological Therapies (IAPT) programme began in 2008 and has transformed treatment of adult anxiety disorders and depression in England. Over 900,000 people now access IAPT services each year, and the Five Year Forward View for Mental Health committed to expanding services further, alongside improving quality. IAPT services provide evidence-based treatments for people with anxiety and depression (implementing NICE guidelines). Details of local IAPT services are available on NHS Choices. Read more about IAPT here:

IAPT services are characterised by three things:

1.    Evidenced based psychological therapies: with the therapy delivered by fully trained and accredited practitioners, matched to the mental health problem and its intensity and duration designed to optimize outcomes. From April 2018 all clinical commissioning groups are required to offer IAPT services integrated with physical healthcare pathways. The IAPT Pathway for People with Long-term Physical Health Conditions and Medically Unexplained Symptoms guidance is intended to help with implementation and sets out the ideal pathway for IAPT services.

2.    Routine outcome monitoring: so that the person having therapy and the clinician offering it have up-to-date information on an individual’s progress. This supports the development of a positive and shared approach to the goals of therapy and as this data is anonymized and published this promotes transparency in service performance encouraging improvement.

3.    Regular and outcomes focused supervision so practitioners are supported to continuously improve and deliver high quality care.
The priorities for service development are:

•    Expanding services so that at least 1.5m adults access care each year by 2020/21. This means that IAPT services nationally will move from seeing around 15% of all people with anxiety and depression each year to 25%, and all areas will have more IAPT services.
•    Focusing on people with long term conditions. Two thirds of people with a common mental health problem also have a long term physical health problem, greatly increasing the cost of their care by an average of 45% more than those without a mental health problem. By integrating IAPT services with physical health services the NHS can provide better support to this group of people and achieve better outcomes.
•    Supporting people to find or stay in work. Good work contributes to good mental health, and IAPT services can better contribute to improved employment outcomes.
•    Improving quality and people’s experience of services. Improving the numbers of people who recover, reducing geographic variation between services, and reducing inequalities in access and outcomes for particular population groups are all important aspects of the development of IAPT services.

Contact us to start the journey of your recovery at Our Roots IAPT service.

Complete our SIMPLE online referral here:

Tel. 0121 439 9045

Working times: 7 days a week including evenings.

Home-bound visits and other languages can be considered

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